COVID-19 Business Operations Update
With the current COVID-19 events top of mind for all Australians, we would like to take this opportunity to address our business operations during this time.
The good news is you are allowed to visit our dealership. At Kratzmann's, our dealership and partner Apollo dealerships throughout Australia are permitted to operate based on advice received from Queensland Health & CTIAQ that our customers are permitted to leave their homes to visit and conduct business with us.
We are open Monday-Friday: 8:30am – 4:00pm during these times & are continuing to practice social-distancing, health & safety practices in line with government guidelines.
We realise not everyone can make it into our dealership, so to protect both our staff and customers, we are introducing personalised video inspections for those that can’t make it into our physical yard.
If you wish to view one of our products, call or email us and our team will arrange a suitable time to walk you through the caravan or motorhome and answer any questions you may have. We will use Facetime, Skype, or Facebook Messenger and will be happy to show you particular features you want to see, and answer any questions you may have during the video call.
When emailing your request for a Personalised Video Inspection, please let us know which video app from Facetime, Skype or Facebook Messenger would be your preference, and an idea of a time that suits you for the inspection. Our goal is to assist you to find the right caravan or motorhome for your needs, and we are happy to make the experience easier and safer during these uncertain times.
If you have been in contact with anyone or personally experienced fever, coughs or flu-like symptoms we kindly ask that you take the time to rest and reschedule your visit to see us later.
News and announcements are continuing to be made by state and federal governments which we will continue to monitor and update as things change. We will use our Facebook page to keep you up to date on any news that might impact you.
We would like to thank our customers for their support during this time. If you have an enquiry please do not hesitate in contact our team via our contact page.
We look forward to seeing you online or in our yard!
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